9516CW Installation andUser Guide
6 Basic Features Making a call You can use the 9516CW to simply make a regular call, or else you can predial a telephone number to ensure it is corre
7Making a Handsfree call You don’t have to use the handset to use your telephone. Instead, you can use Handsfree mode to place a call, or you can sw
8Call Waiting Identification † The 9516CW is capable of displaying Call Waiting Identification information of a second incoming call while you have a c
9SuperFlash†The SuperFlash feature allows either of two telephone extensions to activate the link to a Call Waiting call. When a person at either exte
10Turning the display of Call Waiting Identification on or offYou can choose whether or not Call Waiting Identification is displayed on your telephone.N
11Turning the ringer on or offNote: Do not lift the handset while you are turning the ringer on or off.Setting the ring tone and ringer volumeYou can
12Turning the Answering Machine on or offYou can turn the answering machine on or off through the Set Options list. The default set-ting is on. Even
13GreetingsWhen the answering machine is turned on, a greeting is played to your incoming callers when you are unavailable to take their calls. The 95
14The General GreetingIf you choose not to use the factory-recorded General Greeting, you can record your own. The purpose of the General Greeting is
15The Private Greeting†The Private Greeting is played to callers who have blocked the display of their telephone numbers. Calling Line Identification f
9516CW Important Tips ➤ Wait for at least two rings to allow the phone to identify a caller and display the caller’s name and/or number. You will ha
16MessagesThe maximum recording time for each greeting and incoming message is two minutes. The maximum total time for all of your greetings and messa
17Controlled playback using the Callers ListYou can select or screen the messages that are played back by using the Callers List.Playback OptionsThere
18 Call screeningWhen the 9516CW answers a call, your greeting and the voice of the person calling is played back through the handsfree speaker. You
19MemosIf you are going out and want to leave a message for someone, you can record a memo directly into the 9516CW. Memos can be retrieved at the tel
20DirectoryThe 9516CW stores the numbers and names of up to 75 of your business associates, cli-ents, contacts, and friends in your Directory. You ca
21Creating a New Directory EntryTo save a new entry to the Directory:1. Press ß.2. Press ¢.3. Enter the number (up to 24 digits) using the dial pad.4.
22Entering NamesYou can enter names (up to 16 letters) to correspond with numbers you have entered into the Directory or a memory key. The following p
23You can also record a Call Announcement (Voice Tag) to a programmed memory key.Call Announcment (Voice Tag) optionsThere are three different choices
24Name Only:When you choose Name Only, the 9516CW announces the name through the handsfree speaker if you have recorded a Call Announcement (Voice Tag
25Saving a displayed number to the DirectoryTo save a displayed number to the Directory when not on an active call:1. Ensure that a number appears on
Table of Contents Introduction 1Key Descriptions 2The Set Options list 3Basic Installation 4 Connecting the handset cord 4Connecting the line cor
26Saving a memory key entry to the DirectoryPersonalized Greetings for Directory entriesYou can record a personal greeting for each number (up to 75)
27 Finding items in the DirectoryTo listen to a personalized greeting:1. Press ¢.2. Press ª to find your greeting.3. Press ¶.4. Press ®.To change a per
28Making a call from the DirectoryEditing in the DirectoryTo make a call from the Directory:1. Press ¢.2. Press ª or use the dial pad to find the numbe
29Deleting items from the DirectoryMailboxesThe 9516CW is equipped with 12 mailboxes for individual message storage. It uses Call-ing Line Identificati
30All mailboxes default to the Normal class. To change the class of the mailbox, you must use the editing function below. Note that you cannot change
31 Note: If you delete your General mailbox greeting, callers will hear the factory-pro-grammed greeting.To record your greeting:1. Press ∞.2. Pres
32Assigning people to a Mailbox A person’s telephone number must be entered into the Directory before you can assign that person to a mailbox. For mor
33Callers ListUsing the Callers ListThe 9516CW stores up to 75 calls and messages in the Callers List. Your telephone logs callers’ numbers (and names
34Making a call from the Callers ListIf you call a number from the Callers List and you do not get connected, you may have to edit the number (for exa
35Saving displayed numbers from the Callers ListDeleting items from the Callers ListTo make the message new in the Callers List:1. Press ≈.2. Use ª to
Table of Contents Saving from the display to memory keys 37Recording a Call Announcement (Voice Tag) for a memory key 38Labeling the memory keys 3
36Memory keysSaving numbers and names to memory keysYou can save the numbers and names of your customers, business associates, or anyone you call freq
37Saving from the display to memory keysNote : Some of the memory keys may be factory programmed. These keys are locked and cannot be erased or reprog
38Recording a Call Announcement (Voice Tag) for a memory keyYou can also record Call Announcement (Voice Tag) to a programmed memory key. See Call Ann
39Note: The Live dial pad option must be turned off to listen to greetings in memory keys. See Selecting the dial pad mode on page 45 for more inform
40Editing memory keysNote: The Live dial pad option must be turned off to edit memory keys. See Selecting the dial pad mode on page 45 for more infor
41Saving features in memory keys†For easy access, you can save the feature codes of telephone company services in your memory keys. This works well wi
42Saving a feature and light to memory keysYou can make the set indicator light come on when you turn a feature on and go off when you turn that same
43Advanced FeaturesAdding a timer keyYou can program any of the memory keys to be a timer key. Using the call TimerThe timer key is used to time the l
44Using the pageThe page feature of the 9516CW allows you to send a page message to other 9516CW telephones, to an external speaker within your office,
45Installing the page linesThe page lines must be connected in parallel with each other on pins 1 and 6 of Jack #2 as shown below:Note : A separate ja
1 Introduction Thank you for purchasing Aastra’s 9516CW telephone. We think you’ll find it’s full of exciting features. With a built-in digital answ
46Entering area codesWhen you enter an area code or prefix using this feature, your 9516CW telephone will remove that code or prefix from incoming numbe
47Entering Dialing RestrictionsDialing Restrictions are used to prevent certain numbers from being dialed out. There are three codes (up to seven digi
48The Security Numbers featureThe 9516CW is equipped with a Security Numbers feature to keep selected numbers pri-vate when you dial. When you have en
49The Fax SwitchThe Fax Switch feature allows you to have two telephone numbers on one incoming line. There is one telephone number for the line and a
50Copying the Directory to another 9516CW telephoneThe contents of the Directory of one 9516CW telephone can be copied into the Directory of another 9
51Call BlockingThe Call Blocking feature detects “Private Name” and/or “Private number” incoming calls. When “Private Name” or “Private number” calls
52Automated AttendantThe Automated Attendant feature of the 9516CW works as the receptionist for a small business. When activated, the Automated Atten
53Joe then set up his mailboxes as shown in this table.Enabling or disabling the Automated Attendant feature is done through the Set Options list.When
54Remote NotificationYou can program the 9516CW to call you at a different telephone number when there is a new message for you. If the Remote Notificat
55Remote AccessYou can access the 9516CW from another telephone number to retrieve your messages and/or call log information.Call your 9516CW and list
2 Key Descriptions ∆ Cycles through eight settings to adjust the display contrast. ¢ Allows you to store 75 numbers and names. You can also assign ma
56Remote Access To listen to your messages remotely:1. Dial the telephone number of the remote 9516CW. 2. While the greeting is playing, press •. Ev
57Display messages and lightsThe 9516CW has a back-lit three-line display that uses icons and messages for your call information as shown below.The Ca
58General display messagesMessage What it meansIf there is no dial tone, make sure the line cord and handset cord are attached securely.The transfer o
59Callers List display messagesIndicates an incoming Call Waiting call.Indicates the number of new messages in your 9516CW answering machine.When you
60Learning about the LightsThe 9516CW’s set indicator light also alerts you when another extension is on the line, the telephone rings, a call is on h
61Special Information about your 9516CWIf a power failure occurs while you are on your call, your call will not be disconnected. Your 9516CW is capabl
62TroubleshootingThe display is in the alternate language.You can change to the other language by pressing the Set Options key, then pressing ‚⁄ and p
63Call Waiting Identification information is not being displayed.Make sure that the Call Waiting Identification information option is enabled, and that
IndexA Answering Machinenumber of rings before answering 12turning off/on 12Area codes 46Automated Attendant 52 C Call Announce (Voice Tag) 22options
IndexE Editingarea codes 46dialing restrictions 47mailbox names 30memory keys 40Security numbers 48the Callers List 34the Directory 28 F Fax Switch 4
3 ∑ Allows you to erase memory keys, delete single or all items in the Directory and Callers List as well as the entire Redial List. You can also del
Index Mute 7 O Options 3 P Pagekey 43, 44volume control 11Pager 54Passwords 55Pause 14, 54Play key 3Playbackauto 16listen privately 16options 17 R Re
L IMITED W ARRANTY Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original pu
4 Basic Installation This section explains how to install your 9516CW telephone. Connecting the handset cord Connecting the line cord Attach one end
5Checking your telephone When you first plug in your 9516CW, the telephone initializes itself and then you may see a message asking you to make a lang
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