Administrator Guide41-001256-00Rev 036757i CT RP 6753i RPCT Cordless6751i RPGoodbyeServicesHoldRedialDeleteSaveSpeakerMuteGoodbyeHoldRedialMuteOption
10 AastraLink RP System Administrator GuideSystem OverviewAuto-DiscoveryAll components of the AastraLink RP Solution are designed to be sensed by the
AastraLink RP System Administrator Guide 11System InstallationSystem InstallationThe AastraLink RP Solution uses auto-discovery to sense the system c
12 AastraLink RP System Administrator GuideSystem InstallationThe AastraLink RP 540 Gateway must be connected to both power and the LAN, and must be t
AastraLink RP System Administrator Guide 13System InstallationAastra 6757i CT RP PhoneEach phone should be installed following the instructions given
14 AastraLink RP System Administrator GuideResponse Point AdministratorResponse Point AdministratorThe Microsoft Response Point Administrator software
AastraLink RP System Administrator Guide 15Response Point AdministratorStarting AdministratorThe Administrator software walks you through setting up
16 AastraLink RP System Administrator GuideResponse Point AdministratorThe Connect to Base Unit dialog opens.6. Enter the default password admin and
AastraLink RP System Administrator Guide 17Response Point AssistantResponse Point AssistantThe Microsoft Response Point Assistant software is install
18 AastraLink RP System Administrator GuideResponse Point AssistantNote: You can only log on to Microsoft Response Point Assistant once your extension
AastraLink RP System Administrator Guide 19Using AdministratorUsing AdministratorThe Microsoft Response Point Administrator software is designed to b
20 AastraLink RP System Administrator GuideUsing Administrator4. If you chose the user type Group, Job Role, or Location, type the applicable name in
AastraLink RP System Administrator Guide 21Using AdministratorTo edit or check the computer-generated user name, do the following.1. Click the Phone
22 AastraLink RP System Administrator GuideUsing Administrator5. Click the Record Name... button. The Specify Spoken Name dialog opens.6. Click the
AastraLink RP System Administrator Guide 23Using Administrator4. Click the Identification tab, if it is not displayed. 5. Click the Record Name...
24 AastraLink RP System Administrator GuideUsing AdministratorTo edit a Response Point user using Administrator, do the following.1. Click the Phone
AastraLink RP System Administrator Guide 25Using AdministratorAdding PhonesWhen you add a phone you must physically connect the device to the LAN and
26 AastraLink RP System Administrator GuideUsing AdministratorNote: If you do not see the phone that you just connected, click Refresh in the Tasks pa
AastraLink RP System Administrator Guide 27Using Administrator9. On the What do you want to name this phone page the name and owner of the phone hav
28 AastraLink RP System Administrator GuideUsing AdministratorTo add a multiple line phone using the Administrator software, do the following.1. Clic
AastraLink RP System Administrator Guide 29Using AdministratorActivating phone lines on the Web UIIf you are using more than 2 phone lines on model 6
AastraLink RP System Administrator Guide 3Software License AgreementSoftware License AgreementAastra Telecom Inc., hereinafter known as "Seller&
30 AastraLink RP System Administrator GuideUsing AdministratorThe Network Status window opens for the IP phone you are accessing.For Model 6757i CT RP
AastraLink RP System Administrator Guide 31Using Administrator5. Click Reset on the left menu, then click the Restart button. A window opens confirm
32 AastraLink RP System Administrator GuideUsing AdministratorTo edit a phone using the Administrator software, do the following.1. Click the Phone S
AastraLink RP System Administrator Guide 33Using AdministratorTo remove a phone from your AastraLink RP Solution, use Administrator to do the followi
34 AastraLink RP System Administrator GuideVoice ServicesVoice Services You can use traditional phone service with Response Point for inbound and outb
AastraLink RP System Administrator Guide 35Voice Services3. Click the Analog Service option, and click OK. The Configure Analog Phone Service wizard
36 AastraLink RP System Administrator GuideVoice Services5. Click Next, and select the properties of the analog service lines connected to the Aastra
AastraLink RP System Administrator Guide 37Voice ServicesAdd an internet VoIP phone service as follows.1. Click the Phone System button. 2. In the
38 AastraLink RP System Administrator GuideVoice Services3. A confirmation window opens. Ensure you have selected the voice service you want to remov
AastraLink RP System Administrator Guide 39Advanced Administrator OptionsAdvanced Administrator OptionsOnce you have added phones and users to your s
40 AastraLink RP System Administrator GuideAdvanced Administrator OptionsA warning opens, indicating the base unit will restart if you continue.4. Cl
AastraLink RP System Administrator Guide 41Advanced Administrator OptionsTo configure the email server using Administrator, do the following.1. Clic
42 AastraLink RP System Administrator GuideAdvanced Administrator OptionsA custom feed plays on a continuous cycle, without a definite beginning or en
AastraLink RP System Administrator Guide 43Advanced Administrator OptionsSetting Voicemail OptionsYou can specify a number of settings to control how
44 AastraLink RP System Administrator GuideAdvanced Administrator Options4. Click Assign an operator, and then select the person who will perform thi
AastraLink RP System Administrator Guide 45Advanced Administrator OptionsTo select the welcome greeting and opening prompt using Administrator, do th
46 AastraLink RP System Administrator GuideAdvanced Administrator OptionsTo configure the Bypass Receptionist feature using Administrator, do the foll
AastraLink RP System Administrator Guide 47Advanced Administrator OptionsTo specify a Receptionist Plan using Administrator, do the following.1. Cli
48 AastraLink RP System Administrator GuideAdvanced Administrator Options5. Click OK. Note: You may want to set up call forwarding for the user that
AastraLink RP System Administrator Guide 49Advanced Administrator OptionsAssigning a Job-Role User to a PhoneTo assign a job-role user to a phone usi
Table of ContentsAastraLink RP System Administrator Guide 5Table of ContentsSoftware License Agreement...
50 AastraLink RP System Administrator GuideAdvanced Administrator OptionsSaving Call History listYou can save the call history log you view on screen
AastraLink RP System Administrator Guide 51Advanced Administrator OptionsViewing Storage SpaceTo view storage space details using Administrator, do t
52 AastraLink RP System Administrator GuideAdvanced Administrator Optionsreceive voice messages as email attachments. Voice messages sent as email att
AastraLink RP System Administrator Guide 53Advanced Administrator OptionsNote: If you back up during a period of heavy phone use, the backup copy wil
54 AastraLink RP System Administrator GuideAdvanced Administrator OptionsNote: Usually, you'll want to restore the latest backup copy.5. Specify
AastraLink RP System Administrator Guide 55Setting Options via the Aastra Web UISetting Options via the Aastra Web UIIn addition to the IP Phone UI o
56 AastraLink RP System Administrator GuideSetting Options via the Aastra Web UIThe IP address of your AastraLink RP phone displays in the "IP Ad
AastraLink RP System Administrator Guide 57Setting Options via the Aastra Web UIThe Confirm the identity of the phone dialog opens.4. Click Advanced
58 AastraLink RP System Administrator GuideSetting Options via the Aastra Web UIThe Network Status window opens for the IP phone you are accessing.You
AastraLink RP System Administrator Guide 59Setting Options via the Aastra Web UIAdvanced SettingsNetwork - Identifies basic network settings.Global S
Table of Contents6 AastraLink RP System Administrator GuideUpgrading the AastraLink RP Solution...
60 AastraLink RP System Administrator GuideUpgrading the AastraLink RP SolutionUpgrading the AastraLink RP SolutionThe components of your AastraLink R
AastraLink RP System Administrator Guide 61Upgrading the AastraLink RP SolutionIf the version of the base unit is a later version than Administrator,
62 AastraLink RP System Administrator GuideUpgrading the AastraLink RP Solution8. When the upgrade is complete, a message opens indicating Administra
AastraLink RP System Administrator Guide 63Upgrading the AastraLink RP Solution9. The Upgrading device firmware page shows you the status of every d
64 AastraLink RP System Administrator GuideUpgrading the AastraLink RP Solution2. Click Firmware Update on the left menu of the Aastra Web UI. The Ma
AastraLink RP System Administrator Guide 65Resetting Your AastraLink RP SolutionResetting Your AastraLink RP SolutionIt may be necessary to reset com
66 AastraLink RP System Administrator GuideResetting Your AastraLink RP SolutionThe Reset window opens in the Aastra Web UI.3. Consider whether you w
AastraLink RP System Administrator Guide 67Resetting Your AastraLink RP SolutionResetting with the Phone UITo reset your phone from the phone user in
68 AastraLink RP System Administrator GuideResetting Your AastraLink RP SolutionExtracting Diagnostic Information from the Base UnitUse the "Resp
AastraLink RP System Administrator Guide 69Troubleshooting SolutionsTroubleshooting SolutionsGeneral TroubleshootingWhy can’t I see ’WaitingAssignmen
AastraLink RP System Administrator Guide 7IntroductionIntroductionCongratulations on your purchase of the AastraLink RP Solution for small to medium-
70 AastraLink RP System Administrator GuideTroubleshooting SolutionsWhy can't I record my voice prompts using the text-to-speech (TTS) pro-gram t
AastraLink RP System Administrator Guide 71Troubleshooting Solutions• The base unit is not responding, and it probably needs to be restarted. Why isn
AastraLink RP System Administrator Guide 73Limited WarrantyLimited Warranty Aastra Telecom warrants this product against defects and malfunctions dur
IndexAastraLink RP System Administrator Guide 75IndexAAastra 6753i RP, programmable phone lines 31Aastra 6757i RP CT, programmable phone lines 30Aastr
Index76 AastraLink RP System Administrator GuideBbackupsbase unit 52restoring base unit 53base unitbackups 52choosing in Administrator 15event logs 54
IndexAastraLink RP System Administrator Guide 77MMicrosoft Response Pointupgrading 60version control 60Microsoft Response Point Administratorabout 10M
Index78 AastraLink RP System Administrator GuideVvoice recognition 9voice servicesabout 34removing 37voicemailemail 43greeting 43setting options 43sto
8 AastraLink RP System Administrator GuideIntroductionThe AastraLink IP Phone User Guide - describes how to use the features of the different Aastra R
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our Web site at www.aastra.com, or
AastraLink RP System Administrator Guide 9System OverviewSystem OverviewThe AastraLink RP Solution offers ground-breaking voice recognition software
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