Aastra 4187 Plus for BusinessPhone User Guide EN Bedienungsanleitung

Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the

DescriptionBusinessPhone – Dialog 4187 Plus1014 Headset keySee section “Headset” on page 88. 15 R-keyTo make an inquiry, to transfer a call or to esta

IndexBusinessPhone – Dialog 4187 Plus100Call Timer 34Call Waiting 32Conference 31From handset to handsfree 28From handsfree to handset 28Group Listeni

101BusinessPhone – Dialog 4187 PlusIndexDirect Inward System Access (DISA) 62Doorphone 60DTMF Tones 65IP Calls 64Networking 64Tandem Configuration 63O

NotesBusinessPhone – Dialog 4187 Plus102Notes

103BusinessPhone – Dialog 4187 PlusNotes

Subject to alteration without prior notice.For questions regarding the product,please contact your Aastra Certified Sales Partner.Also visit us on www

11BusinessPhone – Dialog 4187 PlusDescriptionDisplay InformationThe display gives you visual feedback on all actions that you perform. When your phone

DescriptionBusinessPhone – Dialog 4187 Plus12Tones & SignalsTones are audible in the handset.Ringing signals are emitted from the phone.Note: The

13BusinessPhone – Dialog 4187 PlusSafety InstructionsSafety InstructionsWhen using your telephone equipment, basic safety precautions should always be

Incoming CallsBusinessPhone – Dialog 4187 Plus14Incoming CallsA ringing signal indicates an incoming internal or external call.Answer Callsu Lift the

15BusinessPhone – Dialog 4187 PlusIncoming CallsTo another extension (Call pick-up)You can answer a call to another extension from any phone in your o

Outgoing CallsBusinessPhone – Dialog 4187 Plus16Outgoing CallsMake CallsTo make internal and external calls:u Lift the handset:z Dial either a directo

17BusinessPhone – Dialog 4187 PlusOutgoing CallsHandsfreeYou can also make calls handsfree. Press without lifting the handset.z Dial the number.You a

Outgoing CallsBusinessPhone – Dialog 4187 Plus18Call ListThe Call List includes a complete history of recently made calls. Itoffers access to previous

19BusinessPhone – Dialog 4187 PlusOutgoing CallsExample 1: Incoming callExample 2: Outgoing callNote: Repeated outgoing calls to the same number are o

BusinessPhone – Dialog 4187 Plus2EN/LZTBS 180 301 R2A © Aastra Telecom Sweden AB 2008. All rights reserved.

Outgoing CallsBusinessPhone – Dialog 4187 Plus20u Lift the handset to call the entryThe number is shown in the display while dialling and during the c

21BusinessPhone – Dialog 4187 PlusOutgoing CallsPhonebookYour phone is equipped with a Phonebook where you can store up to 50 entries (names and numbe

Outgoing CallsBusinessPhone – Dialog 4187 Plus22Automatic CallbackYou call an extension and receive busy tone or get no answer. Automatic Callback can

23BusinessPhone – Dialog 4187 PlusOutgoing CallsBusy ExtensionYou call an extension and receive busy tone.Camp-onYou can notify a busy extension of yo

Outgoing CallsBusinessPhone – Dialog 4187 Plus24Abbreviated NumbersBy using Abbreviated Numbers, you can make calls simply by pressing a few keys. Fre

25BusinessPhone – Dialog 4187 PlusOutgoing CallsProgram Individual Abbreviated NumbersTo program external numbers on the digit keys 0 to 9.u Lift the

Outgoing CallsBusinessPhone – Dialog 4187 Plus26Dial-by-NameIf you frequently use certain functions or call certain numbers, you may program them on t

27BusinessPhone – Dialog 4187 PlusDuring CallsDuring CallsThe BusinessPhone Communication Platform allows you to handle calls in many different ways.

During CallsBusinessPhone – Dialog 4187 Plus28Handsfree SpeakingFrom handset to handsfreeYou have an ongoing conversation via the handset. Press to s

29BusinessPhone – Dialog 4187 PlusDuring CallsInquiryDuring an ongoing conversation you want to make an inquiry to an internal or external party.¸ Pre

3BusinessPhone – Dialog 4187 PlusTable of ContentsTable of ContentspageWelcome ... 4Description

During CallsBusinessPhone – Dialog 4187 Plus30TransferYou have an ongoing internal or external conversation and you want to transfer the ongoing call.

31BusinessPhone – Dialog 4187 PlusDuring CallsConferenceYou have an ongoing conversation and you want to establish a telephone conference.¸ Press.z Ca

During CallsBusinessPhone – Dialog 4187 Plus32Call WaitingIf you hear the Call Waiting tone during an ongoing conversation, another person is trying t

33BusinessPhone – Dialog 4187 PlusDuring CallsSend MessageTo send a message to an extension when you receive busy tone or get no answer.Callback messa

During CallsBusinessPhone – Dialog 4187 Plus34Call TimerYour phone displays the duration of incoming and outgoing calls. For turning the Call Timer on

35BusinessPhone – Dialog 4187 PlusCall ForwardingCall ForwardingWhen you are not available to take calls or decide to answer your calls on another ext

Call ForwardingBusinessPhone – Dialog 4187 Plus36Fixed DiversionThis function directs your calls to a pre-programmed answering position (e.g. mailbox

37BusinessPhone – Dialog 4187 PlusCall ForwardingIndividual DiversionThis feature allows you to divert your calls to internal and external positions,

Call ForwardingBusinessPhone – Dialog 4187 Plus38Program and activate a new External Diversion addressTo set a new Individual External Diversion addre

39BusinessPhone – Dialog 4187 PlusCall ForwardingRe-activate External DiversionDivert your calls to an external diversion address.u Lift the handset.*

WelcomeBusinessPhone – Dialog 4187 Plus4WelcomeWelcome to the User Guide for the Dialog 4187 Plus in the BusinessPhone Communication Platform from Aas

Call ForwardingBusinessPhone – Dialog 4187 Plus40Cancel Follow-meFollow-me and Individual Diversion can also be cancelled from the answering position.

41BusinessPhone – Dialog 4187 PlusAbsence InformationAbsence InformationIf you are not in the office for a certain period of time (e.g. meeting, vacat

Absence InformationBusinessPhone – Dialog 4187 Plus42Enter InformationTo store text or voice information.u Lift the handset.*23* Dial to enter the inf

43BusinessPhone – Dialog 4187 PlusAbsence InformationPre-defined text example: Vacation, back June 27 u Lift the handset.*23* Dial.5 Enter Info Code.0

Absence InformationBusinessPhone – Dialog 4187 Plus44Change InformationSave informationu Lift the handset.*23*# Dial to deactivate and save for later

45BusinessPhone – Dialog 4187 PlusMailbox SystemMailbox SystemWhile you are away from the office, callers can leave messages in your mailbox. You are

Mailbox SystemBusinessPhone – Dialog 4187 Plus46Note: For daily use, it is recommended to ask your system administrator to define the mailbox system a

47BusinessPhone – Dialog 4187 PlusMailbox SystemAccess the MailboxThe following mailbox functions can be accessed from your own extension, any other i

Mailbox SystemBusinessPhone – Dialog 4187 Plus48Listen to your MessagesA received message is indicated by a flashing Message Waiting lamp and a specia

49BusinessPhone – Dialog 4187 PlusMailbox SystemForward a voice messageA copy of your received voice messages (in the individual mailbox) can be forwa

5BusinessPhone – Dialog 4187 PlusWelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or

Mailbox SystemBusinessPhone – Dialog 4187 Plus50Send Messages via your MailboxWith this function, the mailbox system allows you to record and send mes

51BusinessPhone – Dialog 4187 PlusMailbox SystemNote: If you do not acknowledge the notification within the pre-programmed time, the connection is can

Mailbox SystemBusinessPhone – Dialog 4187 Plus52Change PasswordChange the password via your mailboxAccess the mailbox.(See chapter “Access the Mailbox

53BusinessPhone – Dialog 4187 PlusMailbox SystemDictaphone FunctionIf you want to record and retrieve personal voice messages, you can use the Dictaph

Group FeaturesBusinessPhone – Dialog 4187 Plus54Group FeaturesWhen you are working together in a team, the following Group Features can be very useful

55BusinessPhone – Dialog 4187 PlusGroup FeaturesLog inBefore you can answer group hunting calls, you must log in.To log in to one specific hunt group:

Group FeaturesBusinessPhone – Dialog 4187 Plus56To log out from all hunt groups:u#28* Lift the handset and dial.*# Press.Verification tone.d Replace t

57BusinessPhone – Dialog 4187 PlusOther Useful FeaturesOther Useful FeaturesBy using these features your productivity will be increased, e.g. you can

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus58Check alarm statusIn idle state:¹ Press.The display shows the date and time for the current ala

59BusinessPhone – Dialog 4187 PlusOther Useful FeaturesProgram an alarmIn idle state:² Press.¹ Press.The display shows the current alarm setting, for

WelcomeBusinessPhone – Dialog 4187 Plus6Important User InformationSafety instructionsRead these safety instructions before use!Note: When using your t

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus60Cancel an alarm settingIn idle state:¹ Press.® Press.Your phone will automatically return to id

61BusinessPhone – Dialog 4187 PlusOther Useful FeaturesAccount NumberAn Account Number can be entered to debit telephone costs to different accounts.

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus62Direct Inward System Access (DISA)If you are working externally and you have the need to make b

63BusinessPhone – Dialog 4187 PlusOther Useful FeaturesTandem ConfigurationThe Tandem configuration is a unit, consisting of two telephones using the

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus64Transferring a call between members of a Tandem unit¸z Press and dial your own directory number

65BusinessPhone – Dialog 4187 PlusOther Useful FeaturesDTMF TonesThe DTMF function – also known as Suffix Dialling – is used to control answering mach

SecurityBusinessPhone – Dialog 4187 Plus66SecurityYou can use your four-digit password for blocking your phone from unauthorized use, for making exter

67BusinessPhone – Dialog 4187 PlusSecurityBypass Blocked ExtensionIn order to make a call, you can temporarily bypass a blocked extension.Bypass own e

Least Cost RoutingBusinessPhone – Dialog 4187 Plus68Least Cost RoutingLeast Cost Routing (LCR) automatically selects the cheapest way to establish the

69BusinessPhone – Dialog 4187 PlusSettingsSettingsThe Dialog 4187 Plus is equipped with several options for settings such as a personal volume and rin

7BusinessPhone – Dialog 4187 PlusWelcome• Do not insert any object into equipment slots that is not part of the product or auxiliary product.• Do not

SettingsBusinessPhone – Dialog 4187 Plus70Handset, Loudspeaker and Headset VolumeUse the volume keys. The volume controls affect the handset, the head

71BusinessPhone – Dialog 4187 PlusSettingsu Lift the handset.¯ or · Select A (AUTO), L (LOW), M (MEDIUM) or H (HIGH).After selecting, the phone rings

SettingsBusinessPhone – Dialog 4187 Plus72Date and TimeYour telephone has a built-in clock, which is displayed when the handset is on-hook (idle phone

73BusinessPhone – Dialog 4187 PlusSettingsSet date and time² Press.¯ or · Press to navigate to the CLOCK menu.´² Press to enter the menu.The display s

SettingsBusinessPhone – Dialog 4187 Plus74Telephone IDYou can program your phone with your extension number and/or your name. This information is call

75BusinessPhone – Dialog 4187 PlusSettingsNumber of Dial-by-Name KeysYour phone can store 10 or 20 numbers on the programmable keys. If you set up you

SettingsBusinessPhone – Dialog 4187 Plus76Program Dial-by-Name KeysTo program a directory number on the programmable keys.Note: To store a number on t

77BusinessPhone – Dialog 4187 PlusSettingsChecking stored numbersTo display a programmed directory number.² Press.î Press the desired programmable key

SettingsBusinessPhone – Dialog 4187 Plus78Flash TimeSome systems require a different flash time for the R-key. You can set a flash time (timed break)

79BusinessPhone – Dialog 4187 PlusSettingsEnable/Disable the Call Duration TimerYou can turn the Call Duration Timer in the display on or off. ² Press

DescriptionBusinessPhone – Dialog 4187 Plus8Description(bottom side)22 18 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 19 20 21 1 17

SettingsBusinessPhone – Dialog 4187 Plus80Headset PresetThis function will automatically connect Dial-by-Name calls to the headset without pressing th

81BusinessPhone – Dialog 4187 PlusSettingsHeadset RingingNote: To use this function, an optional headset must be connected to your phone.If this funct

SettingsBusinessPhone – Dialog 4187 Plus82Message Waiting IndicationYour incoming messages can be indicated by a rapidly flashing Message key. There i

83BusinessPhone – Dialog 4187 PlusSettingsPhonebookAdd a name or a numberIn idle mode:² Press.± Press.The display shows:´² Press.The display is cleare

SettingsBusinessPhone – Dialog 4187 Plus84Change a name or a numberIn idle mode:² Press.± Press.· Press one time.The display shows:Note: You can toggl

85BusinessPhone – Dialog 4187 PlusSettingsDelete a name or a numberIn idle mode:² Press.± Press.· Press one time.The display shows:Note: You can toggl

SettingsBusinessPhone – Dialog 4187 Plus86Write TextUse the keypad for writing text, programming a new Phonebook entry or for searching for an entry.W

87BusinessPhone – Dialog 4187 PlusSettingsSpecial charactersSee the table below on how to find a special character.Example for special characters:8 To

AccessoriesBusinessPhone – Dialog 4187 Plus88AccessoriesThis chapter describes optional features that can be used together with your BusinessPhone tel

89BusinessPhone – Dialog 4187 PlusAccessoriesDuring calls:From headset to handsetu Lift the handset.From handset to headsetÍ Press the Headset key.d R

9BusinessPhone – Dialog 4187 PlusDescription1Display2x24 characters. See section “Display Information” on page 11.2AlarmTo set or view an alarm. See s

Useful HintsBusinessPhone – Dialog 4187 Plus90Useful HintsConnections between External LinesWith your BusinessPhone, you can establish an external cal

91BusinessPhone – Dialog 4187 PlusInstallationInstallationInstall CablesYou can put the cable to the handset in the notch underneath the telephone. Th

InstallationBusinessPhone – Dialog 4187 Plus92Install Stands and Adapt TelephonePosition high Position lowPress to fasten stand Release to remove stan

93BusinessPhone – Dialog 4187 PlusInstallationInstall CardUse the Designation Card Manager to make and print your own designation cards. The Designati

InstallationBusinessPhone – Dialog 4187 Plus943 Use a screwdriver to remove the two plastic covers.4 Drill wall holes according to measure.5 Mount scr

95BusinessPhone – Dialog 4187 PlusInstallationPlacing the Telephone• Do not place your telephone on sensitive surfaces. Use a non-slippery pad to prot

TroubleshootingBusinessPhone – Dialog 4187 Plus96TroubleshootingThis section contains information on how to solve common operational problems. Go thro

97BusinessPhone – Dialog 4187 PlusGlossaryGlossaryAbbreviated Number DiallingInitiating a call to a pre-programmed number by dialling a code or pressi

GlossaryBusinessPhone – Dialog 4187 Plus98InformationInternal callers are informed about absence and time of return. External callers are diverted to

99BusinessPhone – Dialog 4187 PlusIndexIndexAAbbreviated Numbers 24Absence Information 41Change 44Enter 42Erase 44Save 44Voice information 43Access th