Aastra Model 6755i IP PhoneUser Guide Release 3.241-001386-00 REV00 – 01.2011
4 Model 6755i IP Phone User Guide The 6755i phone then checks settings and looks for new configuration and firmware updates for the phone from a serve
94 Model 6755i IP Phone User Guide Programmable Keys7. Select from "Key 1" through "Key 6"8. In the "Line" field, select
Model 6755i IP Phone User Guide 95ACD LED TableThis LED changes when you log into the phone queue and are available to take calls. The LED changes ag
96 Model 6755i IP Phone User Guide 4. Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.Your phon
Model 6755i IP Phone User Guide 97Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)Aastra IP phones support the Directed Call Pickup
98 Model 6755i IP Phone User Guide Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers)Use the following procedure to configure Directed
Model 6755i IP Phone User Guide 99Programmable Keys8. Select from "Key 1" through "Key 6"9. In the “Value” field, specify the ext
100 Model 6755i IP Phone User Guide Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)Use the following procedure to configure Group Call
Model 6755i IP Phone User Guide 101Programmable Keys8. Select from "Key 1" through "Key 6"9. In the “Value” field, specify the ex
102 Model 6755i IP Phone User Guide Using Group Call Pickup (GCP)1. If any of the monitored group of extensions receives a call, press the GCP Key.The
Model 6755i IP Phone User Guide 103XML KeyThe 6755i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is
Model 6755i IP Phone User Guide 5When the configuration update is complete, the phone displays the following screens and then displays the Idle scree
104 Model 6755i IP Phone User Guide The XML Application Title is the label that displays beside the XML softkey on your phone. If you use the Services
Model 6755i IP Phone User Guide 105Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select "
106 Model 6755i IP Phone User Guide 16. In the "XML Application Title" field, enter the title of the service. This title appears in the Serv
Model 6755i IP Phone User Guide 1075. In the "Value" field, enter a URI(s) to apply to this key.6. In the state fields, check (enable) or u
18. In the "XML Application URI" field, enter the applicable URI(s).19. In the "XML Application Title" field, enter the title of t
Model 6755i IP Phone User Guide 109From an XML Key1. Press the XML key on the 6755i phone. A "Custom Features" screen displays or the title
110 Model 6755i IP Phone User Guide Flash KeyYou can set a key to generate a flash event when it is pressed on the 6755i. You do this by setting the k
Model 6755i IP Phone User Guide 111Programmable Keys5. Select from "Key 1" through "Key 6"6. In the "Type" field, selec
112 Model 6755i IP Phone User Guide Sprecode KeyYou can set a key to automatically activate specific services offered by the server by setting a key t
Model 6755i IP Phone User Guide 113Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select Sprec
6 Model 6755i IP Phone User Guide Network Connected/Network DisconnectedIf your phone is successful when connecting to the network the following scree
114 Model 6755i IP Phone User Guide Park/Pickup KeysThe 6755i phone has a park and pickup call feature that allows you to park a call and pickup a cal
Model 6755i IP Phone User Guide 1151. Click on Operation->Softkeys and XML.2. Select from "Key 1" through "Key 8". (Keys 5 and
116 Model 6755i IP Phone User Guide Park a Call1. While on a live call, press the "Park" key.2. Perform the following for your specific serv
Model 6755i IP Phone User Guide 117Last Call Return (lcr) Key (Sylantro Servers only)Using the Aastra Web UI, you can configure the "Last call r
118 Model 6755i IP Phone User Guide Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select Last
Model 6755i IP Phone User Guide 119Call Forward KeyUsing the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey, programm
120 Model 6755i IP Phone User Guide Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select Call
Model 6755i IP Phone User Guide 121BLF/XferThe BLF key allows one or more extensions to be monitored, and once there is any state change with those e
122 Model 6755i IP Phone User Guide Configuring a BLF/Xfer Key1. Click on Operation->Softkeys and XML.orClick on Operation->Programmable Keys.or
Model 6755i IP Phone User Guide 123Programmable Keys8. Select from "Key 1" through "Key 6"9. In the "Type" field, selec
Model 6755i IP Phone User Guide 7Idle ScreenWhen the phone has successfully updated the configuration and connected to the network, the phone display
124 Model 6755i IP Phone User Guide Speed Dial/XferThe Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed di
Model 6755i IP Phone User Guide 125Configuring a Speed Dial/Xfer Key1. Click on Operation->Softkeys and XML.orClick on Operation->Programmable
126 Model 6755i IP Phone User Guide Programmable Keys8. Select from "Key 1" through "Key 6"9. In the "Type" field, selec
Model 6755i IP Phone User Guide 127Speed Dial/ConfThe 6755i allows you to configure a softkey or programmable key or expansion module key to be used
128 Model 6755i IP Phone User Guide Configuring a Speed Dial/Conf Key1. Click on Operation->Softkeys and XML.orClick on Operation->Programmable
Model 6755i IP Phone User Guide 129Programmable Keys8. Select from "Key 1" through "Key 6"9. In the "Type" field, selec
130 Model 6755i IP Phone User Guide Services KeyBy default, the 6755i has a Services key configured on key 1 of the top set of keys. However, you can
Model 6755i IP Phone User Guide 131Configuring a Services KeyUse the following procedure to configure a Services key on the 6755i IP Phone. The proce
132 Model 6755i IP Phone User Guide Expansion Module Keys8. Select from “Key 1” through “Key 36” (M670i)orSelect from “Key 1” through “Key 60” (M675i)
Model 6755i IP Phone User Guide 133Directory KeyBy default, the 6755i has a Directory key configured on key 2 of the top set of keys. However, using
8 Model 6755i IP Phone User Guide ReferenceFor more information about configuring the top programmable keys and the bottom softkeys, see “Softkeys and
134 Model 6755i IP Phone User Guide 1. Click on Operation->Softkeys and XML.orClick on Operation->Programmable Keys.orClick on Operation->Exp
Model 6755i IP Phone User Guide 135Callers List KeyBy default, the 6755i has a Callers List key configured on key 3 of the top set of keys. However,
136 Model 6755i IP Phone User Guide 1. Click on Operation->Softkeys and XML.orClick on Operation->Programmable Keys.orClick on Operation->Exp
Model 6755i IP Phone User Guide 137Intercom KeyBy default, the 6755i has an Intercom key configured on key 4 of the top set of keys. However, using t
138 Model 6755i IP Phone User Guide 1. Click on Operation->Softkeys and XML.orClick on Operation->Programmable Keys.orClick on Operation->Exp
Model 6755i IP Phone User Guide 139Phone Lock KeyYou can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the
140 Model 6755i IP Phone User Guide Programmable Keys4. Select from "Key 1" through "Key 6"5. In the "Type" field, selec
Model 6755i IP Phone User Guide 141Paging Key (Sends the RTP Stream)You can configure a Paging key on the phone that allows you to send a Real Time T
142 Model 6755i IP Phone User Guide Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select Pagin
Model 6755i IP Phone User Guide 14314. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this k
Model 6755i IP Phone User Guide 9Idle Screen with Voicemail MessagesThe envelope icon displays on the Idle State screen only if you have new messag
144 Model 6755i IP Phone User Guide The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows.2. Press the
Model 6755i IP Phone User Guide 145None KeyYou can set a softkey, programmable key, or expansion module key to force a blank entry on the IP phone di
146 Model 6755i IP Phone User Guide Programmable Keys4. Select from "Key 1" through "Key 6"5. In the "Type" field, selec
Model 6755i IP Phone User Guide 147Empty KeyYou can set a softkey to force a blank entry on the IP phone display for a specific key. You do this by s
148 Model 6755i IP Phone User Guide Programmable Keys5. Select from "Key 1" through "Key 6"6. In the "Type" field, selec
Model 6755i IP Phone User Guide 149Deleting a KeyUse the following procedure to delete a key on the 6755i IP Phone. The procedure shows the softkey s
150 Model 6755i IP Phone User Guide Making CallsThis section describes ways to make calls on your 6755i phone, using your handset, speakerphone or hea
Model 6755i IP Phone User Guide 151Pre-dialing a NumberYou can also make a call by pre-dialling a number. Pre-dialling lets you view a number before
152 Model 6755i IP Phone User Guide Using a HeadsetThe 6755i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your tel
Model 6755i IP Phone User Guide 153Using IntercomOn the 6755i, you can use the Icom key to automatically connect with a remote extension. By default,
10 Model 6755i IP Phone User Guide For example, in the illustration below, the 6755i has several bottom softkeys configured on the idle screen. A &quo
154 Model 6755i IP Phone User Guide You can set specific incoming Intercom call features on the 6755i IP phone using the Aastra Web UI. The following
Model 6755i IP Phone User Guide 155Redial• Press to dial the most recent number you dialed from the phone.• If you are off-hook and press the las
156 Model 6755i IP Phone User Guide MuteYou can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your ph
Model 6755i IP Phone User Guide 157Receiving CallsWhen a call is ringing at your extension, the inbound callers extension and name display to the scr
158 Model 6755i IP Phone User Guide Sending an Incoming Call to VoicemailYou can send an incoming call directly to voicemail without answering the cal
Model 6755i IP Phone User Guide 159Handling CallsWhen you are connected to a call, you can use the softkeys or hard keys on the phone to place a call
160 Model 6755i IP Phone User Guide When on HoldTo let your caller know that they are still on hold, music plays softly (if this has been set up for y
Model 6755i IP Phone User Guide 161Transferring CallsBlind TransferA blind transfer is when you transfer a call directly to another extension without
162 Model 6755i IP Phone User Guide Use the following procedure to transfer a call to another extension. Use the following illustration as a reference
Model 6755i IP Phone User Guide 163Indication of Transferred CallsWhen you transfer an active call, the near-end phone displays a “Call Transferred”
Model 6755i IP Phone User Guide 11IP Phone Keys Key PanelThe following sections describe the various 6755i phone key functions on both the symbol and
164 Model 6755i IP Phone User Guide Conferencing CallsThe 6755i IP phone offers two methods of conferencing:• Local conferencing (default method).• Ce
Model 6755i IP Phone User Guide 165Using Local ConferencingUse the following procedure to create a conference call using local conferencing. Use the
166 Model 6755i IP Phone User Guide Joining Two Active Calls in a Single Conference1. Begin with active calls on two different lines (for example, Lin
Model 6755i IP Phone User Guide 167Using Centralized ConferencingUse the following procedure to create a conference call using centralized conferenci
168 Model 6755i IP Phone User Guide 4. Press the Conf Key. A new line opens.5. Enter the phone number of Party 3.6. Wait for Party 3 to answer. When P
Model 6755i IP Phone User Guide 1695. Call Party 3 for Conference 2.6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself)
170 Model 6755i IP Phone User Guide Ending CallsTo end a call, you first need to connect or reconnect to the call if not already connected (for exampl
Model 6755i IP Phone User Guide 171Managing CallsThe 6755i has several features that make it easier to manage calls, and to keep track of your caller
172 Model 6755i IP Phone User Guide 1. Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is em
Model 6755i IP Phone User Guide 173Adding New Entries to the Directory ListYou can store a maximum of 7 numbers associated with a unique name. You ca
12 Model 6755i IP Phone User Guide Key DescriptionsThe following table identifies the keys on the key panel of your 6755i IP phone that you can use fo
174 Model 6755i IP Phone User Guide Adding Names, Numbers, LabelsOn Screen 1:• You can add names using the abc softkey.• You can add numbers (up to 7
Model 6755i IP Phone User Guide 175• You can use the Dial softkey to automatically dial the number in the Directory entry.• You can use the Add Numbe
176 Model 6755i IP Phone User Guide Arranging Multiple ScreensYou can use the Arrange softkey to move the number/label/line forward or backward betwee
Model 6755i IP Phone User Guide 177Deleting Entries from the Directory ListYou can delete entries from the Directory List in the following ways:• Del
178 Model 6755i IP Phone User Guide To delete all entries from the Directory List:1. Press the Directory key.2. At the “Directory List” top screen, pr
Model 6755i IP Phone User Guide 179Saving from the Callers ListYou can save a name, number, and/or label from the Callers List to the Directory List
180 Model 6755i IP Phone User Guide Downloading the Directory List to Your PCYou can download the Directory List to your PC via the Aastra Web UI. The
Model 6755i IP Phone User Guide 181Download the Directory ListUse the following procedure to download the Directory List to your PC using the Aastra
182 Model 6755i IP Phone User Guide Callers ListThe Callers list is a stored log of your incoming calls. The 6755i telephone stores information on up
Model 6755i IP Phone User Guide 183Accessing the Callers ListUse the following procedure to access the Callers List. Use the following illustration a
Model 6755i IP Phone User Guide 13Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD d
184 Model 6755i IP Phone User Guide Editing Entries in the Callers ListImportant: The Caller List does not save changes. Editing in the Callers List i
Model 6755i IP Phone User Guide 185Deleting Entries from the Callers ListYou can delete individual items from the Callers List, or you can delete all
186 Model 6755i IP Phone User Guide Downloading the Callers List to Your PCYou can download the Callers List to your PC for viewing using the Aastra W
Model 6755i IP Phone User Guide 187Account Configuration (DND and Call Forwarding)The 6755i has a feature that allows you to configure “Do Not Distur
188 Model 6755i IP Phone User Guide The following describes the key behavior for each DND mode.• Account - DND key toggles the account in focus on the
Model 6755i IP Phone User Guide 189Configuring DND Using the Aastra Web UI.Use the following procedure to configure DND using the Aastra Web UI.1. Cl
190 Model 6755i IP Phone User Guide 4. Click on Basic Settings->Account Configuration.5. For each account, enable DND by placing a check mark in th
Model 6755i IP Phone User Guide 191DND in Account Mode1. With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for
192 Model 6755i IP Phone User Guide DND in Custom Mode1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and a
Model 6755i IP Phone User Guide 193The following describes the behavior for each CFWD mode.• Account - (default) The account mode allows you to confi
iiSoftware License AgreementAastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable,
14 Model 6755i IP Phone User Guide Softkeys - 6 Bottom keys: programmable state-based softkeys (up to 20 programmable functions).For more information
Configuring CFWD Using the Aastra Web UIUse the following procedure to configure CFWD using the Aastra Web UI.1. (optional) Click on Operation->Sof
Model 6755i IP Phone User Guide 1956. In the "Type" field, select Call Forward from the list of options.Expansion Module Keys7. Select from
196 Model 6755i IP Phone User Guide • Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure
Model 6755i IP Phone User Guide 197The “No Answer” option call forwards incoming calls only if the account rings but is not answered in the defined n
198 Model 6755i IP Phone User Guide Using CFWD via the IP Phone UIOnce CFWD is enabled on your phone, you can access and change the configuration usin
Model 6755i IP Phone User Guide 199.In the above example, CFWD All is enabled as indicated by a check mark (), CFWD Busy is enabled but no call forw
200 Model 6755i IP Phone User Guide 4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call
Model 6755i IP Phone User Guide 2017. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings t
202 Model 6755i IP Phone User Guide 11. Select a state using the UP and DOWN arrow keys.You can enable/disable a specific account on the phone with an
Model 6755i IP Phone User Guide 20312. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call
Model 6755i IP Phone User Guide 15Keypad KeysThe 6755i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain
204 Model 6755i IP Phone User Guide 17. Press DONE in the CFWD Mode Screen to save all changes.CFWD in Custom Mode1. Use the RIGHT and LEFT arrow keys
Model 6755i IP Phone User Guide 2053. Select an account using the UP and DOWN arrow keys.You can also use the following keys if required:• All Off Ke
206 Model 6755i IP Phone User Guide You can also use the following keys if required:• All Off Key- Disables all CFWD states for the selected account.•
Model 6755i IP Phone User Guide 2079. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in f
208 Model 6755i IP Phone User Guide Missed Calls IndicatorThe IP phone has a "missed calls" indicator that increments the number of missed c
Model 6755i IP Phone User Guide 209VoicemailThe Voicemail feature on the 6755i IP phone allows you to use a line, configured with a phone number for
210 Model 6755i IP Phone User Guide Additional FeaturesThis section describes additional features you can use on the 6755i phone.Star CodesAll of the
Model 6755i IP Phone User Guide 2111. Click on Basic Settings->Preferences.2. Go to the "General" section.3. The “Suppress DTMF Playback
212 Model 6755i IP Phone User Guide Display DTMF DigitsA feature on the 6755i phone allows users to enable or disable DTMF (dual-tone multi-frequency)
Model 6755i IP Phone User Guide 2132. Enable the "Display DTMF Digits" field by checking the check box.Disable this field by unchecking the
16 Model 6755i IP Phone User Guide Methods for Customizing Your PhoneThere are two ways to customize specific options on your phone:• Using the Option
214 Model 6755i IP Phone User Guide Play Call Waiting ToneYou can enable or disable the playing of a call waiting tone when a caller is on an active c
Model 6755i IP Phone User Guide 215Call Waiting Tone PeriodYou can specify a specific time period (in seconds) for the call waiting tone to play at r
216 Model 6755i IP Phone User Guide Stuttered Dial ToneYou can enable or disable the playing of a stuttered dial tone when there is a message waiting
Model 6755i IP Phone User Guide 217XML Beep SupportUsing the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an
218 Model 6755i IP Phone User Guide Call Hold Reminder During Active CallsThe IP phones allow you to enable or disable the ability for the phone to in
Model 6755i IP Phone User Guide 2192. The “Call Hold Reminder During Active Calls” field is disabled by default. To enabled this field, check the box
220 Model 6755i IP Phone User Guide Call Hold Reminder (on single hold)In previous releases, the call hold reminder ring splash was triggered when you
Model 6755i IP Phone User Guide 2212. The “Call Hold Reminder” field is disabled by default. To enabled this field, check the box.When this feature i
222 Model 6755i IP Phone User Guide Incoming Call Interrupts DialingThe 6755i has a feature you can enable or disable called "Incoming Call Inter
Model 6755i IP Phone User Guide 223Configuring "Incoming Call Interrupts Dialing"Use the following procedures to configure "Incoming C
Model 6755i IP Phone User Guide 17Simplified Options MenuYour System Administrator may configure a simplified options menu for your phone. The follow
224 Model 6755i IP Phone User Guide Switch UI Focus to Ringing LineYou can configure a feature on the 6755i that controls the behavior of the phone wh
Model 6755i IP Phone User Guide 225Preferred Line and Preferred Line TimeoutThe 6755i has a feature called “preferred line” and “preferred line timeo
226 Model 6755i IP Phone User Guide Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UIUse the following procedure to co
Model 6755i IP Phone User Guide 227If you enable this parameter, which is the default, pressing the Goodbye key rejects calls coming into the phone w
228 Model 6755i IP Phone User Guide IF THEN"Goodbye Key Cancels Incoming Call" is enabled AND a second call comes in while you are on an act
Model 6755i IP Phone User Guide 229Message Waiting IndicatorYou can configure the Message Waiting Indicator (MWI) to illuminate for a specific line o
230 Model 6755i IP Phone User Guide Incoming Intercom Call FeaturesIncoming IntercomBy default, the IP phone allows incoming intercom calls to be auto
Model 6755i IP Phone User Guide 231Auto-Answer/Play Warning ToneThe auto-answer feature on the IP phone allows you to enable or disable automatic ans
232 Model 6755i IP Phone User Guide 5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an a
Model 6755i IP Phone User Guide 233Using Redial Key for “Last Number Redial”The IP phone has an enhanced redial user interface that allows a user to
18 Model 6755i IP Phone User Guide Using the IP Phone UI1. Press the Options key on the phone to enter the Options List.2. To go to an Option, use 5
234 Model 6755i IP Phone User Guide Group RTP Paging (receives RTP streams)You can configure the phone to allow it to receive a Real Time Transport Pr
Model 6755i IP Phone User Guide 2352. In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number on which the phon
236 Model 6755i IP Phone User Guide Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the same call by pressing
Model 6755i IP Phone User Guide 237Keys States and LED BehaviorThere are two call states on the phones that support SCA bridging:• Bridge-active - A
238 Model 6755i IP Phone User Guide Programmable Line KeysLine key Phone BehaviorState Call Icon Call LED Non-Call Icon Non-Call LEDIdle Small circle
Model 6755i IP Phone User Guide 239Available Features Enabled by AdministratorsThere are features on your IP Phone that you can use ONLY if an Admini
240 Model 6755i IP Phone User Guide Customizable Callers List Key and Services KeyThe 6755i IP Phone currently has a Callers List key and a Services k
Model 6755i IP Phone User Guide 241— Line 1: conference together extensions 2005, 2010, and 2020.— Line 2: conference together extensions 2005, 2011
242 Model 6755i IP Phone User Guide Playing a WAV File On Your PhoneIf enabled by your Administrator, the 6755i IP Phone can play a WAV file. A WAV fi
Model 6755i IP Phone User Guide 243Key RedirectionConference, Transfer, Redial, Intercom Keys and Voicemail OptionIf enabled by your Administrator, t
Model 6755i IP Phone User Guide 19Phone Options via the Aastra Web UIIn addition to the IP Phone UI options, you can customize additional options on
244 Model 6755i IP Phone User Guide XML Applications and Off-Hook InteractionIf enabled by your Administrator, the 6755i can be prevented from going i
Model 6755i IP Phone User Guide 245“Hold” Feature Enhancement (for Broadsoft Servers)The Hold feature allows you to put an active call on “hold,” the
246 Model 6755i IP Phone User Guide Diverting Calls from Your PhoneYour Administrator can enable/disable a feature on your phone that allows incoming
Model 6755i IP Phone User Guide 247Display of Call Destination InformationBy default, your phone displays call destination information if your phone
248 Model 6755i IP Phone User Guide Indication of Terminated CallsAn Administrator can configure your phone to display a disconnected screen (“Call Te
Model 6755i IP Phone User Guide 249The following procedure describes how to handle the disconnected screens on your phone.For all phones:• Press the
250 Model 6755i IP Phone User Guide Model M670i and M675i Expansion ModulesThe 6755i IP Phone offers optional M670i and M675i Expansion Modules that a
Model 6755i IP Phone User Guide 251The Expansion Module keys support the following functions:You can configure the keys using the Aastra Web UI at th
252 Model 6755i IP Phone User Guide Using the Expansion ModulesM670i Expansion ModuleAfter configuring the softkeys on the M670i Expansion Module, you
Model 6755i IP Phone User Guide 253.To use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3),
20 Model 6755i IP Phone User Guide The Network Status window displays for the IP phone you are accessing.3. You can logout of the Aastra Web UI at any
254 Model 6755i IP Phone User Guide ReferencesFor more information about configuring softkeys, see Softkeys and Programmable Keys on page 63.For more
Model 6755i IP Phone User Guide 255Troubleshooting SolutionsWhy is my display blank?Ensure that power is being provided to your phone. If your networ
256 Model 6755i IP Phone User Guide What are services, and how do I use them?Services on the IP phone include:• XML Applications• Callers List• Direct
Model 6755i IP Phone User Guide 2571. Click on Operation->User Password.2. In the "Current Password" field, enter the current user passw
258 Model 6755i IP Phone User Guide How do I restart the IP phone?1. Press the button on the phone to enter the Option List.2. Use the 2 key to scrol
Model 6755i IP Phone User Guide 259How do I lock my phone?You can lock your phone to prevent the phone from being used or configured. You can lock th
260 Model 6755i IP Phone User Guide Lock the Phone2. In the "Lock the Phone?" field, click Lock.The phone locks dynamically and displays the
Model 6755i IP Phone User Guide 261Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period
262 Model 6755i IP Phone User Guide After Warranty ServiceAastra Telecom offers ongoing repair and support for this product. This service provides rep
Model 6755i IP Phone User Guide A-1Appendix A - Time Zone CodesThe following table identifies the time zone name and time zone code to use on the IP p
Model 6755i IP Phone User Guide 21The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.Headings
A-2 Model 6755i IP Phone User Guide CA-NewfoundlandCA-AtlanticCA-EasternCA-SaskatchewanCA-CentralCA-MountainCA-PacificCA-YukonCH-ZurichCK-RarotongaCL-
Model 6755i IP Phone User Guide A-3KY-Cayman ESTLC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga ASTCETEETCETEETMC-Monaco MD-Chisinau MK-Skopje M
A-4 Model 6755i IP Phone User Guide SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador CETSGTCETCETCETSRT
Model 6755i IP Phone User Guide Index-1IndexNumerics6755iadditional features of 210features of 1line settings 62making calls 150requirements of 2AAast
Index-2 Model 6755i IP Phone User Guide IndexIndexDND, enabling/disabling 187, 192do not disturb, setting softkey for 84documentation 1DTMF digits, di
Model 6755i IP Phone User Guide Index-3IndexIndexline, setting a softkey for 71lock/unlock the phone 58, 259MM670i 250M675i 250making calls 150managin
Index-4 Model 6755i IP Phone User Guide IndexIndextime and date format 38transfering calls, blind 161transfering calls, consultative 161transferr call
DisclaimerAastra Telecom Inc. will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful u
22 Model 6755i IP Phone User Guide Basic SettingsPreferences - Allows you to enable/disable the following: • Suppress DTMF Playback• Display DTMF Digi
Model 6755i IP Phone User Guide 23Phone StatusYou can view the status of your phone using the IP Phone UI or the Aastra Web UI.Phone Status via IP Ph
iii Table of ContentsSoftware License Agreement ...
24 Model 6755i IP Phone User Guide Finding Your Phone’s IP AddressIf you want to access your phone’s options using an Internet browser, you need to en
Model 6755i IP Phone User Guide 25Phone Status via the Aastra Web UIUse the following procedure to view the phone status via the Aastra Web UI.1. Ope
26 Model 6755i IP Phone User Guide SIP Account StatusThe IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aas
Model 6755i IP Phone User Guide 27The following table describes the status conditions that can display for the account.Status ConditionDescriptionReg
28 Model 6755i IP Phone User Guide Customizing Your PhoneThe following paragraphs describe the options available from either the IP Phone UI, the Aast
Model 6755i IP Phone User Guide 29• United States (US) (Default - also used in Canada)•Mexico• Malaysia•Brazil• United Kingdom (UK)• Italy•Germany•Fr
30 Model 6755i IP Phone User Guide 7. Select Tone Set.8. Select the country for which you want to apply the tone set. Valid values are Australia, Euro
Model 6755i IP Phone User Guide 31Setting Contrast Level1. Press on the phone to enter the Options List.2. Select Preferences.3. Select Display.4.
32 Model 6755i IP Phone User Guide BacklightThe "Backlight" option on the IP phone allows you to set the backlight status on the LCD display
Model 6755i IP Phone User Guide 337. If you selected "Auto", press the Advanced softkey.8. Using the keypad, enter the amount of seconds yo
iv Table of ContentsTable of ContentsPhone Lock ...
34 Model 6755i IP Phone User Guide Live Dialpad*The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live
Model 6755i IP Phone User Guide 35Set AudioThe "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It al
36 Model 6755i IP Phone User Guide Headset Mic VolumeThe "Headset Mic Volume" option allows you to set the volume level for the headset micr
Model 6755i IP Phone User Guide 377. Select Headset Mic Volume.8. Select the Low, Medium, or High volume level. Default is Medium.9. Press Done to sa
38 Model 6755i IP Phone User Guide Time and DateOn the IP phones, you can configure the following:• Time and date• Time and date format• Time zone• Da
Model 6755i IP Phone User Guide 395. Using the keys on the keypad, enter a time to set on the IP phone. Use the"Backspace" key to move back
40 Model 6755i IP Phone User Guide 4. Using the keys on the keypad, enter a date to set on the IP phone. Use the"Backspace" key to move back
Model 6755i IP Phone User Guide 41Set Time Zone1. Select Preferences.2. Select Time and Date.3. Select Time Zone.A list of Time Zones display for dif
42 Model 6755i IP Phone User Guide 4. Select a Daylight Savings time from the list of options.Default is Automatic. Valid values are:•OFF• 30 min summ
Model 6755i IP Phone User Guide 435. Enable the time server if required using the "Enable" key. 6. Using the keys on the keypad, enter an I
v Table of ContentsTable of ContentsPre-dialing a Number ...
44 Model 6755i IP Phone User Guide 3. In the “Date Format” field, select the date format you want to use on your phone. Default is WWW MMM DD. Valid v
Model 6755i IP Phone User Guide 45LanguageThe IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI displ
46 Model 6755i IP Phone User Guide 5. To change the language setting, use the 5 and 2 keys to scroll through the langugses. Valid values are:• English
Model 6755i IP Phone User Guide 473. Click Save Settings. The change is dynamic. The Aastra Web UI displays all screens in the language you selected.
48 Model 6755i IP Phone User Guide FrenchSpanishKey Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2
Model 6755i IP Phone User Guide 49GermanItalianKey Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2
50 Model 6755i IP Phone User Guide PortugueseRussianConfiguring Language Input Using the IP Phone UIYou can configure the language you use for inputti
Model 6755i IP Phone User Guide 51ExampleUse the following procedure to change the input language using the IP Phone UI.1. Press on the phone to en
52 Model 6755i IP Phone User Guide 2. Select a language from the "Input Language" field. Setting this field allows you to specify the langua
Model 6755i IP Phone User Guide 53Latin 2 Character SetThe 6755i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying
vi Table of ContentsTable of ContentsGoodbye Key Cancels Incoming Calls ...
54 Model 6755i IP Phone User Guide User PasswordThis category allows you to change the user password for your phone. Changing your password ensures th
Model 6755i IP Phone User Guide 551. Click on Operation->User Password.2. In the "Current Password" field, enter the current user passwo
56 Model 6755i IP Phone User Guide Resetting a User PasswordIf you forget your password, you can reset it and enter a new password. The reset user pas
Model 6755i IP Phone User Guide 57Restarting your phoneYou may want to restart your phone to check for updates on the server. You may occasionally ne
58 Model 6755i IP Phone User Guide Phone LockYou can lock your phone to prevent the phone from being used or configured. You can lock the phone using
Model 6755i IP Phone User Guide 591. Click on Operation->Phone Lock.Lock the Phone2. In the "Lock the Phone?" field, click Lock.The phon
60 Model 6755i IP Phone User Guide Defining an Emergency Dial PlanPublic telephone networks in countries around the world have a single emergency tele
Model 6755i IP Phone User Guide 61Define an Emergency Dial PlanUse the following procedure to specify the numbers to use on your phone for dialing em
62 Model 6755i IP Phone User Guide Line Keys, Programmable Keys, and SoftkeysThis section describes the Multiple Line/Call Appearance Keys (L1, L2, L3
Model 6755i IP Phone User Guide 63Softkeys and Programmable KeysYour 6755i has 6 multi-functional top programmable keys and 6 multi-functional bottom
Model 6755i IP Phone User Guide 1WelcomeThe Aastra 6755i offers advanced XML capability to access custom applications and is fully interoperable with
64 Model 6755i IP Phone User Guide The following table lists the functions you can set on the programmable keys and softkeys and provides a descriptio
Model 6755i IP Phone User Guide 65Keys can also be set up to quickly to access features such as Call Return (*69) or Voicemail.The following paragrap
66 Model 6755i IP Phone User Guide State-Based Softkeys (Bottom Keys only)On the 6755i bottom softkeys, you can configure a specific state to display
Model 6755i IP Phone User Guide 67In the Aastra Web UI, the operational states for each softkey display enabled. To disable a state, you uncheck the
68 Model 6755i IP Phone User Guide The following illustrations show the configuration of Key 12 and how that key displays on the phone.L1John SmithSat
Model 6755i IP Phone User Guide 69Line KeyYou can set a programmable key or softkey to act as a line/call appearance key on the 6755i. The This key a
70 Model 6755i IP Phone User Guide This means that when all line/call appearances are in use, 1 call is connected while the rest are on hold. No furth
Model 6755i IP Phone User Guide 71Configuring a Line KeyYou can set a key as an additional line on the 6755i. The key acts as a line that behaves the
72 Model 6755i IP Phone User Guide Programmable Keys7. Select from "Key 1" through "Key 6"8. In the "Line" field, select
Model 6755i IP Phone User Guide 73Speed Dial KeyThe normal function of the speed dial option allows you to dial a number quickly by pressing a key co
2 Model 6755i IP Phone User Guide • Full-duplex speakerphone for handsfree calls• Headset mode support (via handset jack)• Built-in-two-port, 10/100 E
74 Model 6755i IP Phone User Guide Press-and-Hold to Create a Speed Dial(applicable to programmable keys, softkeys, keypad keys, expansion module keys
Model 6755i IP Phone User Guide 753. In the "Enter Number:" field, enter a number. for the speed dial key using the keypad keys. You can en
76 Model 6755i IP Phone User Guide Creating a Speed Dial Using the Speed Dial Edit OptionYou can use the IP Phone UI at the path, Options->Preferen
Model 6755i IP Phone User Guide 77You can enter up to 16 letters in the "Enter Name:" field.Press the 2 key to move to the next field.6. In
78 Model 6755i IP Phone User Guide Creating a Speed Dial Key Using the Sofkeys, Programmable Keys, or Expansion Module KeysUse the following procedure
Model 6755i IP Phone User Guide 79Programmable Keys8. Select from "Key 1" through "Key 6",9. In the "Type" field, selec
80 Model 6755i IP Phone User Guide 5. Click Save Settings.Editing Speed Dial KeysOn the 6755i, you can edit a speed dial key using any of the followin
Model 6755i IP Phone User Guide 814. Press a speed dial key you want to edit.The speed dial edit screen displays.5. Edit the speed dial information a
82 Model 6755i IP Phone User Guide Editing a Speed Dial on a Softkey, Programmable Key, or Expansion Module Key1. Click on Operation->Softkeys and
Model 6755i IP Phone User Guide 83Editing a Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI1. Click on Operation->Keypad Speed Dial.
Model 6755i IP Phone User Guide 3Getting StartedThe 6755i must be set up and be configured prior to its first use. This section describes phone behav
84 Model 6755i IP Phone User Guide "Do not Disturb" (DND) KeyThe IP phones have a feature you can enable called "Do not Disturb (DND).
Model 6755i IP Phone User Guide 85Softkeys2. Select from "Key 1" through "Key 20".3. In the "Type" field, select Do Not
86 Model 6755i IP Phone User Guide Busy Lamp Field (BLF) KeyThe BLF feature on the IP phones allows a specific extension to be monitored for state cha
Model 6755i IP Phone User Guide 87Configuring a BLF KeyUse the following procedure to set a key to function as "BLF". The procedure shows t
88 Model 6755i IP Phone User Guide Programmable Keys8. Select from "Key 1" through "Key 6"9. In the "Value" field, enter
Model 6755i IP Phone User Guide 89BLF List Key(For use with the BroadSoft Broadworks Rel 13 or higher platform only).The BLF\List feature on the IP p
90 Model 6755i IP Phone User Guide Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey scree
Model 6755i IP Phone User Guide 915. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.6. In the
92 Model 6755i IP Phone User Guide Automatic Call Distribution (ACD) Key (for Sylantro Servers)The 6755i and any attached Expansion Modules support Au
Model 6755i IP Phone User Guide 93Configuring an Automatic Call Distribution (ACD) KeyUse the following procedure to configure ACD on the 6755i IP Ph
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